AVENIK FAQ

Questions about working with AVENIK

Find clear answers about commerce operations, TikTok Shop and LIVE support, project pricing, social content, and getting started.

SERVICES · SCOPE · PRICING

Frequently asked questions

Each engagement is scoped in writing, with responsibilities and fees clear before work begins.

01What services does AVENIK provide?+

AVENIK connects commerce and marketplace growth, AI workflows and business operations, and CRM plus revenue operations. Work can include focused audits, implementation sprints, managed channel support, or fractional operating leadership.

02Which commerce platforms does AVENIK support?+

AVENIK works across TikTok Shop and TikTok LIVE, Whatnot, Amazon, eBay, Shopify, and other qualified marketplaces. Channel work depends on business fit, platform eligibility, available account access, and the responsibilities agreed in the proposal.

03Can businesses outside the United States work with AVENIK?+

Yes. AVENIK can consider remote projects across global markets. Marketplace execution—including TikTok Shop—depends on local seller eligibility, available platform tools and account access, and the support scope agreed in writing. We confirm your business location, target markets, working hours, and any localization needs before proposing a scope.

04What is included in the Commerce + LIVE Growth?+

Shop Essentials starts at $3,500 per month; Commerce + LIVE Growth is $5,500; Growth Plus is $8,000; Enterprise / Multichannel starts at $12,000. Each retainer covers one primary shop. The LIVE Growth plan is for one primary shop. Commerce + LIVE Growth adds LIVE planning, a run of show, performance analysis, five standard campaign enrollments and a weekly growth review to Essentials. Routine AM communications, two standard appeals and affiliate coordination up to 50 outreach attempts are included in Growth Plus. The quote depends on catalog size, account workload, LIVE planning cadence, and support expectations.

05Does the monthly program include running or staffing LIVE streams?+

No. AVENIK plans LIVE sessions, maintains the run of show, and reviews performance. Hosting, streamer staffing, moderation, creator or affiliate management, and LIVE production are separately scoped.

06Can I start with a project instead of a monthly program?+

Yes. You can begin with a defined audit, launch system, stabilization project, or implementation sprint. Project scope and starting prices are listed on the Pricing page; ongoing support is proposed only when it fits the work.

07What do AVENIK audits deliver?+

Shop health audits start at $500 per shop; CRM health audits start at $350 for data, fields, pipeline and automation review. A separate paid 60-minute assessment is $350–$750 and includes a one-page scorecard, prioritized risks, a 30-day action plan, scope and quote. Deliverables are agreed before payment; Automation Starter is an implementation project for one workflow across up to two apps, from $1,500.

08How much does monthly social content cost?+

Monthly Social Content + Publishing starts at $1,250 per platform per month for 12 planned posts. The package uses client-provided or approved repurposed assets and includes a content calendar, platform-fit captions, scheduling and publishing after client approval, and a monthly performance report. Original filming and editing, community management, and paid ads are separate.

09What is included in the Seller Brand Kit?+

The Seller Brand Kit + Logo Redesign starts at $1,500 one time for one business name and brand. It includes discovery, audience and positioning summary, two logo directions, refinement with two consolidated revision rounds, logo and profile mark, color palette, font pairing, a usage guide, and three editable social or LIVE templates. The kit includes the logo refresh scope, so the two packages are not cumulative.

10Are the listed prices fixed?+

Published rates are starting prices in US dollars. Your written proposal confirms the total fee and deliverables before work begins. Catalog size, brands and platforms, data quality, account workload, meeting cadence, response expectations, and integrations can change the scope.

11Does AVENIK guarantee sales, platform approval, or account reinstatement?+

No. AVENIK can improve operating readiness, organize evidence, and plan work, but platforms control eligibility, distribution, campaign acceptance, enforcement and appeal decisions. Revenue, GMV, rankings, and reinstatement are not guaranteed.

12How do I get started?+

Start with a free 15-minute fit call. Complete the fit-call brief and choose a time through HubSpot. Qualified businesses can then request a paid 60-minute assessment ($350–$750), followed by a scoped 30-day pilot or ongoing engagement.

13Where can I find the free resources?+

Visit Free resources for TikTok Shop scorecards, LIVE run-of-show templates, marketplace expansion checklists and CRM workbooks. Educational guides are open to read; premium PDF downloads require your work email.

14Do I have to subscribe to download a resource?+

No. Marketing consent is optional and separate from your resource request. Enter your work email to unlock your PDF after the request is accepted. Your information is processed through HubSpot as described in the Privacy Policy.

15Will the resource be emailed to me?+

Automated resource email delivery is not active. Your PDF unlocks on the website after a successful submission. Download and save your copy there; access links expire after 15 minutes.

16My download link expired. What should I do?+

Return to the resource page and submit a fresh request to get a new 15-minute link. If a download fails, try again or contact hello@avenikgroup.com. Do not share confidential client documents through this chat.

17Can AVENIK help with shop health and appeals?+

AVENIK can review shop health, fulfillment, listings and appeal evidence. Standard appeals and intensive recovery have different scopes; check Pricing and your proposal. Platform decisions and account reinstatement are never guaranteed.

18Can I send account credentials or private client documents here?+

No. Do not enter passwords, account credentials, customer data, financial records or private client documents into this FAQ assistant or public forms. Contact AVENIK to arrange an approved private channel.

19Is this a live agent or an AI chatbot?+

This is an automated FAQ assistant using prepared answers from the AVENIK website. It does not provide live human support or access your accounts. For a tailored response, use Contact or book a free Growth Strategy Call.

20How is my information used?+

Website forms send your request and contact information to HubSpot for processing. Marketing permission is optional. Analytics require your choice to allow them. This FAQ assistant answers locally in your browser; typed chat messages are not submitted to HubSpot. Read the Privacy Policy for more detail.